Welcome to the GYM&techgear Customer Help page! We are here to assist you with any questions or concerns you may have regarding your orders, products, or our services. Below are some common topics to help you find the information you need.
1. Order Support
Track Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our website.
Modify or Cancel an Order: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to assist you before the order is processed.
2. Returns and Refunds
Return Policy: You can request a refund within 30 days of receiving your order. Items must be unused and in their original packaging. For full details, please review our Refund Policy.
How to Return an Item: To initiate a return, contact our customer support team at support@gymtechgear.shop. Provide your order number and reason for the return, and we will guide you through the process.
3. Shipping Information
Shipping Methods: We offer various shipping options, and shipping costs are calculated at checkout based on your location.
Estimated Delivery Times: Orders are usually processed within 1-3 business days. Standard shipping typically takes 5-7 business days.
4. Product Inquiries
Product Information: For questions about specific products, including specifications and availability, please check the product page or contact us for assistance.
Warranty and Guarantee: Warranty details vary by product. Check the individual product listing or reach out to us for more information.
5. Contact Us
If you have any further questions or need assistance, please don’t hesitate to reach out. Our customer support team is here to help!