Refund Policy

At GYM&techgear, we want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our refund policy below.

Eligibility for Refunds

• You may request a refund within 30 days of receiving your order.
• To be eligible for a refund, items must be in their original condition, unused, and in the original packaging.

Non-Refundable Items

• Certain items are non-refundable, including:
  • Gift cards
  • Downloadable software products
  • Opened health and hygiene products (e.g., foam rollers, resistance bands)

How to Request a Refund

1. Contact our customer support at support@gymtechgear.shop with your order number and reason for the return.
2. If approved, you will receive instructions on how to return the item.
3. Please pack the item securely to prevent damage during shipping.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect. In such cases, we will cover the return shipping.

Processing Refunds

• Once we receive and inspect your return, we will notify you of the status of your refund.
• Approved refunds will be processed to the original payment method within 7-10 business days.

Exchanges

• If you need to exchange an item for a different size or color, please contact us at support@gymtechgear.shop, and we will guide you through the process.

Customer Support

• For any questions or assistance regarding refunds or exchanges, please reach out to our customer service team:
  📧 Email: support@gymtechgear.shop
  📞 Phone: +1 727 446 3894

Thank you for shopping with GYM&techgear! We appreciate your support and are committed to ensuring your satisfaction.